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Work

Case studies across product, UX, and accessibility. Each one walks through the problem, the process, and what shipped.

  • Product Design

Workflow Builder

A no-code, keyboard-accessible workflow automation tool for enterprise IT admins in HCL BigFix.

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  • Product Design

Endpoint Monitoring

A centralized monitoring feature that allows IT administrators to track endpoint properties, software versions, and compliance across targeted device groups.

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  • Product Design

Geofencing & Jailbreak Detection

Designing Geofencing and Jailbreak Detection for HCL BigFix MCM, enabling IT administrators to automate location-based security policies and detect compromised Android and iOS devices while managing enterprise endpoints across Android, iOS, and macOS.

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  • UX Research

Salesforce Setup Wizard

An evaluative UX research study of Cvent's Salesforce Setup Wizard, using heuristic evaluation, affinity mapping, and usability testing to identify usability issues and deliver evidence-backed design recommendations.

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  • Visual Design

Design for Sustainability at 3M

Two design pieces made to inspire sustainability inside 3M: a company newsletter and a card game that teaches through play.

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The project's title panel: Design for Sustainability at 3M, with a hand holding a green leaf inside a ring of sustainability icons.
  • UX Research

Urban Company

A lab usability study of the Urban Company app that traced rescheduling as its costliest friction point, then redesigned the booking history and the reschedule flow around it.

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The Urban Company app on a phone, showing the home screen of service categories, under the line Lets fix.